Skip to content

Where to send your Flip cancellation letter

Read the addresses on this page next to the full guide to cancelling Flip.

The addresses we hold

The address a cancellation letter to Flip needs, and every other address we hold, starting in Melbourne: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

FlipFlinders Street 276Level 63000 MelbourneAustralia

The Australia address on file for Flip. Postal code 3000.

How to address the envelope

  1. Write the address as printed

    Address the envelope to Flinders Street 276, Level 6, 3000 Melbourne, Australia. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Buy the certified service

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

The letter below asks Flip to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Flip Flinders Street 276 Level 6 3000 Melbourne Australia

To whom it may concern,

I am cancelling my account with Flip, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Flip for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Flip