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Where to send your Flow cancellation letter

Read the addresses on this page next to the full guide to cancelling Flow.

The addresses we hold

Everything we hold on where Flow takes its post: the 2400 AB Alphen aan den Rijn delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

FlowPostbus 752400 AB Alphen aan den RijnNetherlands

The Netherlands address on file for Flow. Postal code 2400 AB.

Second address on file

FlowColectora Panamericana Este 2011Piso 2, Oficina 202C1609 BoulogneArgentina

The database lists this as a second address for Flow. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    The front of the envelope carries Postbus 75, 2400 AB Alphen aan den Rijn, Netherlands and nothing else in the address block. Check the 2400 AB digit by digit before it goes in the post.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Buy the certified service

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep what the post office gives you

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

The request itself is short: Flow is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Flow Postbus 75 2400 AB Alphen aan den Rijn Netherlands

To whom it may concern,

I am cancelling my account with Flow, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Flow for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Flow