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Where to send your Fortum cancellation letter

Read the addresses on this page next to the full guide to cancelling Fortum.

The addresses we hold

If you are writing to Fortum, this is the page with the address on it: Solna, 169 68, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

FortumRättarvägen 3169 68 SolnaSweden

The Sweden address on file for Fortum. Postal code 169 68.

Second address on file

FortumAskekroken 110277 OsloNorway

The database lists this as a second address for Fortum. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Use the address letter for letter

    One address block, copied whole: Rättarvägen 3, 169 68 Solna, Sweden. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Certified mail, not a courier

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. File the receipt with your copy

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

The request itself is short: Fortum is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Fortum Rättarvägen 3 169 68 Solna Sweden

To whom it may concern,

I am cancelling my account with Fortum, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Fortum for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Fortum