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Where to send your FWO cancellation letter

Read the addresses on this page next to the full guide to cancelling FWO.

The addresses we hold

Everything we hold on where FWO takes its post: the 1000 Bruxelles delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

FWORue d'Egmont 51000 BruxellesBelgium

The Belgium address on file for FWO. Postal code 1000.

How to address the envelope

  1. Copy it exactly onto the envelope

    The front of the envelope carries Rue d'Egmont 5, 1000 Bruxelles, Belgium and nothing else in the address block. Check the 1000 digit by digit before it goes in the post.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Certified mail, not a courier

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

The request itself is short: FWO is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

FWO Rue d'Egmont 5 1000 Bruxelles Belgium

To whom it may concern,

I am cancelling my account with FWO, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel FWO for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel FWO