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Where to send your Hello Bank cancellation letter

Read the addresses on this page next to the full guide to cancelling Hello Bank.

The addresses we hold

Every address our database holds for Hello Bank, with the Roma one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

Hello BankViale Altiero Spinelli 3000161 RomaItaly

The Italy address on file for Hello Bank. Postal code 00161.

Second address on file

Hello BankTSA 8075318 ParisFrance

The database lists this as a second address for Hello Bank. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    Address the envelope to Viale Altiero Spinelli 30, 00161 Roma, Italy. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Buy the certified service

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter to send

A plain, dated letter to Hello Bank asking for the cancellation, the end of every charge and written confirmation. Have the account email, the last four digits of the linked bank account or card and the membership tier to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Hello Bank Viale Altiero Spinelli 30 00161 Roma Italy

To whom it may concern,

I am cancelling my account with Hello Bank, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Hello Bank for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Hello Bank