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Where to send your HIDIVE cancellation letter

Read the addresses on this page next to the full guide to cancelling HIDIVE.

The addresses we hold

If you are writing to HIDIVE, this is the page with the address on it: Houston, 77019, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

HIDIVE2323 S Shepherd DrSuite 800Houston, TX 77019

The head-office address for HIDIVE, in Texas. ZIP code 77019.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: 2323 S Shepherd Dr, Suite 800, Houston, TX 77019. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if HIDIVE has moved.

  3. Send it certified

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Houston is traceable from the article number until it is signed for.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request; with Access continues to the end of the billing cycle, the set is what the dates are read from.

The cancellation letter

What the letter to HIDIVE says: one clear cancellation request, no reasons given, the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

HIDIVE 2323 S Shepherd Dr Suite 800 Houston, TX 77019

To whom it may concern,

I am cancelling my account with HIDIVE, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Access continues to the end of the billing cycle.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel HIDIVE for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel HIDIVE