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Where to send your Hitenergie cancellation letter

Read the addresses on this page next to the full guide to cancelling Hitenergie.

The addresses we hold

If you are writing to Hitenergie, this is the page with the address on it: Chemnitz, 09009, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

HitenergiePostfach 97409009 ChemnitzGermany

The Germany address on file for Hitenergie. Postal code 09009.

How to address the envelope

  1. Copy it exactly onto the envelope

    One address block, copied whole: Postfach 974, 09009 Chemnitz, Germany. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Buy the certified service

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Chemnitz is traceable from the article number until it is signed for.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

The letter below asks Hitenergie to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Hitenergie Postfach 974 09009 Chemnitz Germany

To whom it may concern,

I am cancelling my account with Hitenergie, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Hitenergie for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Hitenergie