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Where to send your Hiya cancellation letter

Read the addresses on this page next to the full guide to cancelling Hiya.

The addresses we hold

If you are writing to Hiya, this is the page with the address on it: Seattle, 98104, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

Hiya701 5th AveSuite 1200Seattle, WA 98104

The head-office address for Hiya, in Washington. ZIP code 98104.

How to address the envelope

  1. Copy it exactly onto the envelope

    One address block, copied whole: 701 5th Ave, Suite 1200, Seattle, WA 98104. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep what the post office gives you

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

Copy the letter below onto one page, fill in the account email, the plan or product name and the invoice or order number from your latest receipt, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Hiya 701 5th Ave Suite 1200 Seattle, WA 98104

To whom it may concern,

I am cancelling my account with Hiya, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Hiya for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Hiya