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Where to send your Hvv cancellation letter

Read the addresses on this page next to the full guide to cancelling Hvv.

The addresses we hold

The address a cancellation letter to Hvv needs, and every other address we hold, starting in Hamburg: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

HvvJohanniswall 220095 HamburgGermany

The Germany address on file for Hvv. Postal code 20095.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Johanniswall 2, 20095 Hamburg, Germany. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

A plain, dated letter to Hvv asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Hvv Johanniswall 2 20095 Hamburg Germany

To whom it may concern,

I am cancelling my account with Hvv, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Hvv for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Hvv