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Where to send your Ideogram cancellation letter

Read the addresses on this page next to the full guide to cancelling Ideogram.

The addresses we hold

Where a cancellation letter to Ideogram should be sent: the verified Toronto address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

IdeogramBay Street 320M5H 4A6 TorontoCanada

The Canada address on file for Ideogram. Postal code M5H 4A6.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Bay Street 320, M5H 4A6 Toronto, Canada. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Ideogram has moved.

  3. Certified mail, not a courier

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Toronto is traceable from the article number until it is signed for.

  4. File the receipt with your copy

    Hold on to the letter copy, the receipt and the tracking page.

The letter to send

The request itself is short: Ideogram is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Ideogram Bay Street 320 M5H 4A6 Toronto Canada

To whom it may concern,

I am cancelling my account with Ideogram, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Ideogram for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Ideogram