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Where to send your Indesign cancellation letter

Read the addresses on this page next to the full guide to cancelling Indesign.

The addresses we hold

This page shows every mailing address we hold for Indesign, starting with the one a cancellation letter should go to in San Jose, 95110-2704, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

Indesign345 Park AvenueSan Jose, CA 95110-2704

California, ZIP 95110-2704: where mail for Indesign is delivered.

How to address the envelope

  1. Use the address letter for letter

    Address the envelope to 345 Park Avenue, San Jose, CA 95110-2704. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

The request itself is short: Indesign is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Indesign 345 Park Avenue San Jose, CA 95110-2704

To whom it may concern,

I am cancelling my account with Indesign, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Indesign for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Indesign