Cancel your InfinitePay subscription by mail
InfinitePay takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Letters to InfinitePay go to São Paulo, Brazil.
Let Postbye cancel InfinitePay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with InfinitePay.
- 4.8 from 2,931 reviews
- 3 InfinitePay cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel InfinitePay by mail
Get your account details together
Check the name and email on the account and, if you have one, an account or customer number before anything else. A request that does not match the account on file at InfinitePay is the easiest one to set aside.
Draft the request
Postbye writes the letter in Brazilian Portuguese from our Brazilian Portuguese template, because InfinitePay's address is in Brazil. It opens with the subject line “Assunto: Solicitação de cancelamento – [your name]” and asks InfinitePay to end the subscription, stop all further charges and confirm in writing.
Post it with proof of delivery
Take the letter to the post office and ask for certified delivery to 05425000 São Paulo. Keep the tracking number it gives you.
Keep proof the letter arrived
Keep the tracking record with your copy of the letter. If InfinitePay bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your InfinitePay cancellation letter goes
For a letter to InfinitePay, use Rua Eugênio de Medeiros 303, 15º andar, Conjunto 1501 C, Pinheiros, 05425000 São Paulo, Brazil.
The envelope is going to São Paulo in SP, Brazil, so the postcode 05425000 must be on the front.
Your details go in a block headed by Titular da conta, Endereço de cobrança cadastrado and E-mail cadastrado, and the opening line is “A quem possa interessar,”.
Prefer to write it yourself? Use our letter template
Every address we hold for InfinitePay, with the envelope wording
Before you cancel InfinitePay, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel InfinitePay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
InfinitePay cancellation at a glance
- How InfinitePay accepts cancellations
- By mailed letter
- Mailing address on file
- InfinitePay Rua Eugênio de Medeiros 303, 15º andar Conjunto 1501 C, Pinheiros 05425000 São Paulo Brazil
- Country
- Brazil
- Letter language
- Brazilian Portuguese (template pt-br)
- Added to the database
- October 5, 2026
- Data last checked
