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Where to send your InfinitePay cancellation letter

Read the addresses on this page next to the full guide to cancelling InfinitePay.

The addresses we hold

If you are writing to InfinitePay, this is the page with the address on it: São Paulo, 05425000, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

InfinitePayRua Eugênio de Medeiros 303, 15º andarConjunto 1501 C, Pinheiros05425000 São PauloBrazil

The Brazil address on file for InfinitePay. Postal code 05425000.

How to address the envelope

  1. Write the address as printed

    The envelope reads Rua Eugênio de Medeiros 303, 15º andar, Conjunto 1501 C, Pinheiros, 05425000 São Paulo, Brazil. Match the spacing and the box or street line exactly as printed.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the records

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

What the letter to InfinitePay says: one clear cancellation request, no reasons given, the account email, the last four digits of the linked bank account or card and the membership tier quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

InfinitePay Rua Eugênio de Medeiros 303, 15º andar Conjunto 1501 C, Pinheiros 05425000 São Paulo Brazil

To whom it may concern,

I am cancelling my account with InfinitePay, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel InfinitePay for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel InfinitePay