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Where to send your Ing Direct cancellation letter

Read the addresses on this page next to the full guide to cancelling Ing Direct.

The addresses we hold

If you are writing to Ing Direct, this is the page with the address on it: Milano, 20126, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

Ing DirectViale Fulvio Testi 25020126 MilanoItaly

The Italy address on file for Ing Direct. Postal code 20126.

Second address on file

Ing DirectRue de Richelieu 10475002 ParisFrance

The database lists this as a second address for Ing Direct. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    Copy Viale Fulvio Testi 250, 20126 Milano, Italy letter for letter. A wrong digit in 20126 is enough to send the letter on a detour.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Ing Direct has moved.

  3. Buy the certified service

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the records

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to Ing Direct

What the letter to Ing Direct says: one clear cancellation request, no reasons given, the account email, the last four digits of the linked bank account or card and the membership tier quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Ing Direct Viale Fulvio Testi 250 20126 Milano Italy

To whom it may concern,

I am cancelling my account with Ing Direct, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Ing Direct for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Ing Direct