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Where to send your Innova cancellation letter

Read the addresses on this page next to the full guide to cancelling Innova.

The addresses we hold

Everything we hold on where Innova takes its post: the 3073 Muri bei Bern delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

InnovaBahnhofstrasse 43073 Muri bei BernSwitzerland

The Switzerland address on file for Innova. Postal code 3073.

How to address the envelope

  1. Use the address letter for letter

    One address block, copied whole: Bahnhofstrasse 4, 3073 Muri bei Bern, Switzerland. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Innova has moved.

  3. Certified mail, not a courier

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

What the letter to Innova says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Innova Bahnhofstrasse 4 3073 Muri bei Bern Switzerland

To whom it may concern,

I am cancelling my account with Innova, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Innova for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Innova