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Where to send your Issuu cancellation letter

Read the addresses on this page next to the full guide to cancelling Issuu.

The addresses we hold

Everything we hold on where Issuu takes its post: the 10016 New York delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

IssuuMadison Avenue 169New York 10016

The head-office address for Issuu, in New York. ZIP code 10016.

Second address on file

IssuuLytton Avenue 131Palo Alto 94301

The database lists this as a second address for Issuu. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy the address exactly

    Copy Madison Avenue 169, New York 10016 letter for letter. A wrong digit in 10016 is enough to send the letter on a detour.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Issuu has moved.

  3. Ask for certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter to send

What the letter to Issuu says: one clear cancellation request, no reasons given, the email on the account, the delivery address for print copies and the subscription or reference number from your latest invoice quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Issuu Madison Avenue 169 New York 10016

To whom it may concern,

I am cancelling my account with Issuu, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Issuu for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Issuu