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Where to send your Jio cancellation letter

Read the addresses on this page next to the full guide to cancelling Jio.

The addresses we hold

This page shows every mailing address we hold for Jio, starting with the one a cancellation letter should go to in Mumbai, 400021, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

JioJamnalal Bajaj Marg400021 MumbaiIndia

The India address on file for Jio. Postal code 400021.

How to address the envelope

  1. Copy it exactly onto the envelope

    The envelope reads Jamnalal Bajaj Marg, 400021 Mumbai, India. Match the spacing and the box or street line exactly as printed.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

The request itself is short: Jio is asked to end the account, stop the charges and confirm in writing, with the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Jio Jamnalal Bajaj Marg 400021 Mumbai India

To whom it may concern,

I am cancelling my account with Jio, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Jio for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Jio