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Where to send your Jotform cancellation letter

Read the addresses on this page next to the full guide to cancelling Jotform.

The addresses we hold

If you are writing to Jotform, this is the page with the address on it: San Francisco, 94111, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

JotformEmbarcadero Center 4Suite 780San Francisco 94111

Jotform takes its post at this San Francisco address (ZIP 94111).

How to address the envelope

  1. Copy it exactly onto the envelope

    Write out Embarcadero Center 4, Suite 780, San Francisco 94111 as shown above, including the 94111 postal code, exactly as printed.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Jotform has moved.

  3. Buy the certified service

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

A plain, dated letter to Jotform asking for the cancellation, the end of every charge and written confirmation. Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Jotform Embarcadero Center 4 Suite 780 San Francisco 94111

To whom it may concern,

I am cancelling my account with Jotform, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Jotform for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Jotform