Where to send your Joyn cancellation letter
Read the addresses on this page next to the full guide to cancelling Joyn.
The addresses we hold
This page shows every mailing address we hold for Joyn, starting with the one a cancellation letter should go to in The Colony, 75056, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
JoynJoseph Street 5117The Colony 75056Joyn takes its post at this The Colony address (ZIP 75056).
Second address on file
JoynRidlerstraße 5780339 MünchenGermanyThe database lists this as a second address for Joyn. Use the primary address above unless your agreement names this one.
How to address the envelope
Write the address as printed
Write out Joseph Street 5117, The Colony 75056 as shown above, including the 75056 postal code, exactly as printed.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Buy the certified service
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter, written out
What the letter to Joyn says: one clear cancellation request, no reasons given, the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Joyn Joseph Street 5117 The Colony 75056
To whom it may concern,
I am cancelling my account with Joyn, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Joyn for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.