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Cancel your Katapult subscription by mail

Cancelling Katapult means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Post for Katapult is handled in Greifswald, Germany, which is where your letter is headed.

Let Postbye cancel Katapult for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Katapult.

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  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Katapult by mail

  1. Note your account details

    You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Katapult holds, so the request can be matched to your account.

  2. Put the request in writing

    Postbye drafts the request in German, the language of Germany, with “Betreff: Kündigungsanfrage – [your name]” as the subject line. It asks Katapult to close the subscription, stop billing and confirm in writing.

  3. Send it by certified mail

    Send the letter to the Greifswald mailing address shown below by certified mail. Keep the tracking number safe.

  4. Keep proof the letter arrived

    Once the letter is delivered, the date on the receipt is the date Katapult was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Katapult cancellation letter goes

KatapultErnst-Thälmann-Str. 5617489 GreifswaldGermany

The mailing address we hold for Katapult is Ernst-Thälmann-Str. 56, 17489 Greifswald, Germany.

The postcode 17489 belongs to Mecklenburg-Vorpommern, Germany, so this is where the envelope is delivered.

Your name, address and email appear in a short block labelled Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, under the greeting “Sehr geehrte Damen und Herren,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Katapult, with the envelope wording

Before you cancel Katapult, check these

  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Katapult for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Katapult

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Katapult cancellation at a glance

How Katapult accepts cancellations
By mailed letter
Mailing address on file
Katapult Ernst-Thälmann-Str. 56 17489 Greifswald Germany
Country
Germany
Letter language
German (template de)
Added to the database
June 19, 2026
Data last checked

Katapult cancellation questions

Where do I send my Katapult cancellation letter?

Address the letter to Katapult, Ernst-Thälmann-Str. 56, 17489 Greifswald, Germany.

Which language is my Katapult letter written in?

German. Katapult's address is in Germany, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Katapult?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Katapult has on file.

Will Katapult confirm my cancellation?

The letter asks Katapult to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Katapult received the request. If a charge posts after that date, quote the receipt with your copy of the letter.