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Cancel your Keeper subscription by mail

Keeper accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Keeper receives written requests in Chicago, United States.

Let Postbye cancel Keeper for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Keeper.

  • 4.8 from 2,931 reviews
  • 2 Keeper cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Keeper by mail

  1. Start with your account details

    Start with the email address you signed up with, the plan name and the date of your last payment, so the request to Keeper names the right account the first time.

  2. Put the request in writing

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Keeper”: close the Keeper account, stop every charge and reply in writing.

  3. Mail the letter with a receipt

    Take the letter to the post office and ask for certified delivery to 60607 Chicago. Keep the tracking number it gives you.

  4. File the delivery record

    The receipt dates your request. Look at your next statement for any Keeper charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Keeper cancellation letter goes

KeeperWest Jackson Boulevard 850500Chicago 60607

For a letter to Keeper, use West Jackson Boulevard 850, 500, Chicago 60607.

ZIP code 60607 places the address in Cook County, in the United States.

The database also lists 虎ノ門4丁目1番13号, Prime Terrace KAMIYACHO, 1050001 港区, Japan for Keeper. Use the first address above unless your agreement names this one.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Keeper, with the envelope wording

Before you cancel Keeper, check these

  • Refund windows run from the purchase date, not the date you stop using the app. Check yours.
  • Accounts bought through an app store or a reseller are cancelled there, not with the provider.
  • Ask for written confirmation that auto-renewal is switched off.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Keeper for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Keeper

Cancelling a VPN or privacy subscription

VPN and privacy tools tend to renew yearly and the renewal date is easy to forget, so the request should reach the provider before the next renewal and ask for written confirmation.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Keeper cancellation at a glance

How Keeper accepts cancellations
By mailed letter
Mailing address on file
Keeper West Jackson Boulevard 850 500 Chicago 60607
Second address on file
Keeper 虎ノ門4丁目1番13号 Prime Terrace KAMIYACHO 1050001 港区 Japan
Country
United States
Letter language
English (template en)
Category (from the company name)
VPN & privacy
Added to the database
May 6, 2026
Data last checked

Keeper cancellation questions

Where do I send my Keeper cancellation letter?

Address the letter to Keeper, West Jackson Boulevard 850, 500, Chicago 60607. The database also lists a second address, in 港区, Japan; the letter goes to the one above.

How long does a cancellation letter to Keeper take?

Keeper's address is in Cook County. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What should I check before I cancel Keeper?

For a VPN or privacy subscription: accounts bought through an app store or a reseller are cancelled there, not with the provider.

What do I need to cancel Keeper?

Have the email address you signed up with, the plan name and the date of your last payment to hand. The details in the letter need to match what Keeper has on file.

Will Keeper confirm my cancellation?

The letter asks Keeper to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Keeper received the request. If a charge posts after that date, quote the receipt with your copy of the letter.