Cancel your Posteo subscription by mail
Posteo deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Post for Posteo is handled in Berlin, Germany, which is where your letter is headed.
Let Postbye cancel Posteo for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Posteo.
- 4.8 from 2,931 reviews
- 2 Posteo cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Posteo by mail
Collect the details you need
You will need the email address you signed up with, the plan name and the date of your last payment. Use exactly the details Posteo holds, so the request can be matched to your account.
Put the request in writing
Because Posteo is dealt with in German, the letter is written in German (template de). Subject: “Betreff: Kündigungsanfrage – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Mail it with tracking
Mail the letter by certified mail to the Berlin address in the next section, and keep the tracking number.
Keep the proof of delivery
Keep the tracking record with your copy of the letter. If Posteo bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Posteo cancellation letter goes
For a letter to Posteo, use Methfesselstraße 38, 10965 Berlin, Germany.
Copy the postal code 10965 exactly: it is what routes the letter to Berlin, Germany.
The letter is addressed “Sehr geehrte Damen und Herren,” and its details block uses the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.
Prefer to write it yourself? Use our letter template
Before you cancel Posteo, check these
- Accounts bought through an app store or a reseller are cancelled there, not with the provider.
- Ask for written confirmation that auto-renewal is switched off.
- Most plans renew yearly. Find the renewal date on your last receipt and write before it.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Posteo for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a VPN or privacy subscription
VPN and privacy tools tend to renew yearly and the renewal date is easy to forget, so the request should reach the provider before the next renewal and ask for written confirmation.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Posteo's own site is posteo.de. Check its account and billing area first to see whether the plan is billed by Posteo itself or by a partner.
Posteo cancellation at a glance
- How Posteo accepts cancellations
- By mailed letter
- Mailing address on file
- Posteo Methfesselstraße 38 10965 Berlin Germany
- Country
- Germany
- Letter language
- German (template de)
- Website
- posteo.de
- Category (from the company name)
- VPN & privacy
- Added to the database
- May 19, 2026
- Data last checked
