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Where to send your Keeps cancellation letter

Read the addresses on this page next to the full guide to cancelling Keeps.

The addresses we hold

One place for Keeps's mailing addresses: the New York delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

KeepsEast 28th Street 27New York 10016

The head-office address for Keeps, in New York. ZIP code 10016.

How to address the envelope

  1. Use the address letter for letter

    The front of the envelope carries East 28th Street 27, New York 10016 and nothing else in the address block. Check the 10016 digit by digit before it goes in the post.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

The request itself is short: Keeps is asked to end the account, stop the charges and confirm in writing, with the account email, the plan name and any pending order or prescription reference where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Keeps East 28th Street 27 New York 10016

To whom it may concern,

I am cancelling my account with Keeps, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Keeps for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Keeps