Where to send your Kiwibank cancellation letter
Read the addresses on this page next to the full guide to cancelling Kiwibank.
The addresses we hold
This page shows every mailing address we hold for Kiwibank, starting with the one a cancellation letter should go to in Wellington, 6011, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
KiwibankCare of Level 9; 20 Customhouse Quay6011 WellingtonNew ZealandThe New Zealand address on file for Kiwibank. Postal code 6011.
How to address the envelope
Copy the address exactly
Address the envelope to Care of Level 9; 20 Customhouse Quay, 6011 Wellington, New Zealand. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add your return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Ask for certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Wellington is traceable from the article number until it is signed for.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
Your letter to Kiwibank
A plain, dated letter to Kiwibank asking for the cancellation, the end of every charge and written confirmation. Have the account email, the last four digits of the linked bank account or card and the membership tier to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Kiwibank Care of Level 9; 20 Customhouse Quay 6011 Wellington New Zealand
To whom it may concern,
I am cancelling my account with Kiwibank, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Kiwibank for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.