Skip to content

Where to send your Klarna cancellation letter

Read the addresses on this page next to the full guide to cancelling Klarna.

The addresses we hold

Where a cancellation letter to Klarna should be sent: the verified Stockholm address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

KlarnaSveavägen 46111 34 StockholmSweden

The Sweden address on file for Klarna. Postal code 111 34.

Second address on file

KlarnaVia Giuseppe Mazzini 920123 MilanoItaly

The database lists this as a second address for Klarna. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy it exactly onto the envelope

    One address block, copied whole: Sveavägen 46, 111 34 Stockholm, Sweden. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Buy the certified service

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter, written out

The request itself is short: Klarna is asked to end the account, stop the charges and confirm in writing, with the account email, the last four digits of the linked bank account or card and the membership tier where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Klarna Sveavägen 46 111 34 Stockholm Sweden

To whom it may concern,

I am cancelling my account with Klarna, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Klarna for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Klarna