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Cancel your Kobo subscription by mail

To end a Kobo subscription you write to them: Kobo handles cancellations by post. The cancellation address on file for Kobo is in Atlanta, United States.

Let Postbye cancel Kobo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Kobo.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Kobo by mail

  1. Start with your account details

    You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Kobo holds, so the request can be matched to your account.

  2. Write the cancellation request

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Kobo”: close the Kobo account, stop every charge and reply in writing.

  3. Post the letter

    Send the letter to the Atlanta mailing address shown below by certified mail. Keep the tracking number safe.

  4. Keep the delivery receipt

    Keep the tracking record with your copy of the letter. If Kobo bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Kobo cancellation letter goes

Kobo370 Great SW Parkway SWSuite HAtlanta, GA 30336

Kobo can be reached by post at 370 Great SW Parkway SW, Suite H, Atlanta, GA 30336.

ZIP code 30336 is in Georgia, so the letter stays inside the United States postal system.

The database also lists John Street 150, 5th Floor, M5V 3E3 Toronto, Canada for Kobo. Use the first address above unless your agreement names this one.

The letter is addressed “To Whom It May Concern,” and its details block uses the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Kobo, with the envelope wording

Before you cancel Kobo, check these

  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Kobo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Kobo

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Kobo cancellation at a glance

How Kobo accepts cancellations
By mailed letter
Mailing address on file
Kobo 370 Great SW Parkway SW Suite H Atlanta, GA 30336
Second address on file
Kobo John Street 150 5th Floor M5V 3E3 Toronto Canada
Country
United States
Letter language
English (template en)
Added to the database
April 30, 2026
Data last checked

Kobo cancellation questions

Where do I send my Kobo cancellation letter?

Address the letter to Kobo, 370 Great SW Parkway SW, Suite H, Atlanta, GA 30336. The database also lists a second address, in Toronto, Canada; the letter goes to the one above.

How long does a cancellation letter to Kobo take?

Kobo's address is in Georgia. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

What do I need to cancel Kobo?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Kobo has on file.

Will Kobo confirm my cancellation?

The letter asks Kobo to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Kobo received the request. If a charge posts after that date, quote the receipt with your copy of the letter.