Where to send your Kobo cancellation letter
Read the addresses on this page next to the full guide to cancelling Kobo.
The addresses we hold
The addresses below are what our database holds for Kobo, first the one a cancellation letter belongs to in Atlanta, then the others, so you can tell them apart.
Where the letter goesMailing address
Kobo370 Great SW Parkway SWSuite HAtlanta, GA 30336Georgia, ZIP 30336: where mail for Kobo is delivered.
Second address on file
KoboJohn Street 1505th FloorM5V 3E3 TorontoCanadaThe database lists this as a second address for Kobo. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy the address exactly
Address the envelope to 370 Great SW Parkway SW, Suite H, Atlanta, GA 30336. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it certified
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
File the receipt with your copy
Hold on to the letter copy, the receipt and the tracking page.
The letter, written out
A plain, dated letter to Kobo asking for the cancellation, the end of every charge and written confirmation. Have the email on the account, the delivery address for print copies and the subscription or reference number from your latest invoice to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Kobo 370 Great SW Parkway SW Suite H Atlanta, GA 30336
To whom it may concern,
I am cancelling my account with Kobo, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Kobo for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.