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Where to send your KPT/CPT cancellation letter

Read the addresses on this page next to the full guide to cancelling KPT/CPT.

The addresses we hold

The addresses below are what our database holds for KPT/CPT, first the one a cancellation letter belongs to in Bern, then the others, so you can tell them apart.

Where the letter goesMailing address

KPT/CPTWankdorfallee 3kundenservice3014 BernSwitzerland

The Switzerland address on file for KPT/CPT. Postal code 3014.

How to address the envelope

  1. Use the address letter for letter

    The front of the envelope carries Wankdorfallee 3, kundenservice, 3014 Bern, Switzerland and nothing else in the address block. Check the 3014 digit by digit before it goes in the post.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Bern is traceable from the article number until it is signed for.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The cancellation letter

The request itself is short: KPT/CPT is asked to end the account, stop the charges and confirm in writing, with the member or policy number, the full name of the policyholder and the date you want the plan to end where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

KPT/CPT Wankdorfallee 3 kundenservice 3014 Bern Switzerland

To whom it may concern,

I am cancelling my account with KPT/CPT, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel KPT/CPT for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel KPT/CPT