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Where to send your Lightroom cancellation letter

Read the addresses on this page next to the full guide to cancelling Lightroom.

The addresses we hold

The address a cancellation letter to Lightroom needs, and every other address we hold, starting in Sydney: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

LightroomSussex Street 201tower 2 27th floor2000 SydneyAustralia

The Australia address on file for Lightroom. Postal code 2000.

Second address on file

LightroomMorrison Street 58EH3 8BP EdinburghUnited Kingdom

The database lists this as a second address for Lightroom. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy the address exactly

    The front of the envelope carries Sussex Street 201, tower 2 27th floor, 2000 Sydney, Australia and nothing else in the address block. Check the 2000 digit by digit before it goes in the post.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Lightroom has moved.

  3. Certified mail, not a courier

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. File the receipt with your copy

    Hold on to the letter copy, the receipt and the tracking page.

Your letter to Lightroom

What the letter to Lightroom says: one clear cancellation request, no reasons given, the account email, the plan or product name and the invoice or order number from your latest receipt quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Lightroom Sussex Street 201 tower 2 27th floor 2000 Sydney Australia

To whom it may concern,

I am cancelling my account with Lightroom, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Lightroom for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Lightroom