Where to send your Lufax cancellation letter
Read the addresses on this page next to the full guide to cancelling Lufax.
The addresses we hold
One place for Lufax's mailing addresses: the Shanghai delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
Lufax上海市浦东新区陆家嘴环路1333号200120 ShanghaiChinaThe China address on file for Lufax. Postal code 200120.
How to address the envelope
Copy the address exactly
Address the envelope to 上海市浦东新区陆家嘴环路1333号, 200120 Shanghai, China. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.
Put your own address on it
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Lufax has moved.
Send it by certified mail
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Shanghai is traceable from the article number until it is signed for.
Keep the proof together
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
The letter, written out
A plain, dated letter to Lufax asking for the cancellation, the end of every charge and written confirmation. Have the account email, the last four digits of the linked bank account or card and the membership tier to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Lufax 上海市浦东新区陆家嘴环路1333号 200120 Shanghai China
To whom it may concern,
I am cancelling my account with Lufax, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Lufax for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.