Skip to content

Where to send your Lumine cancellation letter

Read the addresses on this page next to the full guide to cancelling Lumine.

The addresses we hold

The addresses below are what our database holds for Lumine, first the one a cancellation letter belongs to in São Paulo, then the others, so you can tell them apart.

Where the letter goesMailing address

LumineRua Pais Leme 21505424150 São PauloBrazil

The Brazil address on file for Lumine. Postal code 05424150.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Rua Pais Leme 215, 05424150 São Paulo, Brazil. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Lumine Rua Pais Leme 215 05424150 São Paulo Brazil

To whom it may concern,

I am cancelling my account with Lumine, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Lumine for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Lumine