Cancel your Lumosity subscription by mail
Directly with Lumosity, the way to cancel is: Online (Account Settings > Billing Information > Manage Billing > Cancel Auto Renewal), app store, or email. Notice rule: Cancel auto-renewal at any time before the renewal date.
Let Postbye cancel Lumosity for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Lumosity.
- 4.8 from 2,931 reviews
- 2 Lumosity cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Lumosity by mail
Find your account details
Check the email on the account, the name of the plan or course bundle and the date of your last payment before anything else. A request that does not match the account on file at Lumosity is the easiest one to set aside.
Put the request in writing
Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Lumosity”: close the Lumosity account, stop every charge and reply in writing.
Send it by certified mail
Send the letter to the San Francisco mailing address shown below by certified mail. Keep the tracking number safe.
Keep the delivery receipt
Keep the tracking record with your copy of the letter. If Lumosity bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Lumosity cancellation letter goes
Lumosity lists 16 6th Floor Maiden Lane, San Francisco, CA 94108 as its mailing address.
San Francisco is in California (ZIP 94108), a domestic address for certified mail within the United States.
Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Lumosity, with the envelope wording
Before you cancel Lumosity, check these
Notice period: Cancel auto-renewal at any time before the renewal date. Work out your cancellation deadline.
- Accounts with active Premium cannot be deleted; cancel auto-renewal or email to request immediate deletion
- No refund of fees already charged except where the Payment Policy says
- If no Billing Information section shows, the plan is billed by Apple or Google
If you pay through someone else
- Apple ID Subscriptions page
- payments.google.com > Bills and accounts
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Lumosity for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a learning subscription
Learning platforms push annual plans and free trials that turn into paid ones, so the request should name the plan and the date the trial or term ends.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Lumosity lets you cancel directly (online (Account Settings > Billing Information > Manage Billing > Cancel Auto Renewal), app store, or email). A letter is the fallback that leaves a dated record when the direct route fails.
Lumosity cancellation at a glance
- How Lumosity accepts cancellations
- Online (Account Settings > Billing Information > Manage Billing > Cancel Auto Renewal), app store, or email
- Mailing address on file
- Lumosity 16 6th Floor Maiden Lane San Francisco, CA 94108
- Country
- United States
- Letter language
- English (template en)
- Category
- Education & learning
- Checked against
- Verified on
