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Where to send your Lumosity cancellation letter

Read the addresses on this page next to the full guide to cancelling Lumosity.

The addresses we hold

If you are writing to Lumosity, this is the page with the address on it: San Francisco, 94108, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

Lumosity16 6th Floor Maiden LaneSan Francisco, CA 94108

California, ZIP 94108: where mail for Lumosity is delivered.

How to address the envelope

  1. Copy the address exactly

    Copy 16 6th Floor Maiden Lane, San Francisco, CA 94108 letter for letter. A wrong digit in 94108 is enough to send the letter on a detour.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. Because Cancel auto-renewal at any time before the renewal date, the date on the receipt is the date that matters.

The cancellation letter

The letter below asks Lumosity to end the account, stop further charges and confirm in writing. Put the email on the account, the name of the plan or course bundle and the date of your last payment in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Lumosity 16 6th Floor Maiden Lane San Francisco, CA 94108

To whom it may concern,

I am cancelling my account with Lumosity, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Cancel auto-renewal at any time before the renewal date.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Keep reading

The full guide to cancelling this company, our letter template and the postal guides.

Let Postbye cancel Lumosity for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Lumosity