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Where to send your Madrid cancellation letter

Read the addresses on this page next to the full guide to cancelling Madrid.

The addresses we hold

One place for Madrid's mailing addresses: the Madrid delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

MadridCalle del Padre Damián 328036 MadridSpain

The Spain address on file for Madrid. Postal code 28036.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Calle del Padre Damián 3, 28036 Madrid, Spain. If any line differs from the card above, start the envelope again.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Madrid has moved.

  3. Certified mail, not a courier

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter to send

The request itself is short: Madrid is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Madrid Calle del Padre Damián 3 28036 Madrid Spain

To whom it may concern,

I am cancelling my account with Madrid, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Madrid for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Madrid