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Where to send your Mainova cancellation letter

Read the addresses on this page next to the full guide to cancelling Mainova.

The addresses we hold

If you are writing to Mainova, this is the page with the address on it: Frankfurt am Main, 60486, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

MainovaSolmsstraße 3860486 Frankfurt am MainGermany

The Germany address on file for Mainova. Postal code 60486.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Solmsstraße 38, 60486 Frankfurt am Main, Germany. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Mainova has moved.

  3. Buy the certified service

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to Mainova

A plain, dated letter to Mainova asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Mainova Solmsstraße 38 60486 Frankfurt am Main Germany

To whom it may concern,

I am cancelling my account with Mainova, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Mainova for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Mainova