Skip to content

Where to send your Malwarebytes cancellation letter

Read the addresses on this page next to the full guide to cancelling Malwarebytes.

The addresses we hold

Every address our database holds for Malwarebytes, with the Santa Clara one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

MalwarebytesAugustine Drive 2445Santa Clara 95054

Santa Clara, ZIP 95054: where mail for Malwarebytes is delivered.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to Augustine Drive 2445, Santa Clara 95054. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Malwarebytes has moved.

  3. Send it by certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. Because Turn off auto-renewal before the expiration date or end of trial, the date on the receipt is the date that matters.

The cancellation letter

A plain, dated letter to Malwarebytes asking for the cancellation, the end of every charge and written confirmation. Have the account or subscription number, the email the plan was bought with and the address or devices it covers to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Malwarebytes Augustine Drive 2445 Santa Clara 95054

To whom it may concern,

I am cancelling my account with Malwarebytes, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Turn off auto-renewal before the expiration date or end of trial.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Malwarebytes for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Malwarebytes