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Where to send your Momo cancellation letter

Read the addresses on this page next to the full guide to cancelling Momo.

The addresses we hold

Where a cancellation letter to Momo should be sent: the verified Beijing address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Momo北京市朝阳区酒仙桥北路甲10号院203号楼-1至5层101内2层202室100015 BeijingChina

The China address on file for Momo. Postal code 100015.

How to address the envelope

  1. Copy it exactly onto the envelope

    The envelope reads 北京市朝阳区酒仙桥北路甲10号院203号楼-1至5层101内2层202室, 100015 Beijing, China. Match the spacing and the box or street line exactly as printed.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Momo has moved.

  3. Buy the certified service

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

What the letter to Momo says: one clear cancellation request, no reasons given, the email address or phone number on the profile and the subscription length you chose quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Momo 北京市朝阳区酒仙桥北路甲10号院203号楼-1至5层101内2层202室 100015 Beijing China

To whom it may concern,

I am cancelling my account with Momo, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Momo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Momo