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Where to send your Mongodb cancellation letter

Read the addresses on this page next to the full guide to cancelling Mongodb.

The addresses we hold

If you are writing to Mongodb, this is the page with the address on it: Sydney, 2000, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

MongodbElizabeth Street 201382000 SydneyAustralia

The Australia address on file for Mongodb. Postal code 2000.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Elizabeth Street 201, 38, 2000 Sydney, Australia. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Mongodb has moved.

  3. Send it certified

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to Mongodb

The request itself is short: Mongodb is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Mongodb Elizabeth Street 201 38 2000 Sydney Australia

To whom it may concern,

I am cancelling my account with Mongodb, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Mongodb for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Mongodb