Skip to content

Where to send your Musely cancellation letter

Read the addresses on this page next to the full guide to cancelling Musely.

The addresses we hold

The address a cancellation letter to Musely needs, and every other address we hold, starting in San Jose: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

Musely160 E Tasman DriveSuite 102San Jose 95134

The head-office address for Musely, in San Jose. ZIP code 95134.

How to address the envelope

  1. Write the address as printed

    Address the envelope to 160 E Tasman Drive, Suite 102, San Jose 95134. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Musely has moved.

  3. Send it by certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

Copy the letter below onto one page, fill in the account email, the plan name and any pending order or prescription reference, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Musely 160 E Tasman Drive Suite 102 San Jose 95134

To whom it may concern,

I am cancelling my account with Musely, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Musely for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Musely