Skip to content

Where to send your MYbank cancellation letter

Read the addresses on this page next to the full guide to cancelling MYbank.

The addresses we hold

The addresses below are what our database holds for MYbank, first the one a cancellation letter belongs to in Hangzhou, then the others, so you can tell them apart.

Where the letter goesMailing address

MYbank浙江省杭州市西湖区古荡街道西溪路556号阿里中心D幢9层、E幢3-8层310013 HangzhouChina

The China address on file for MYbank. Postal code 310013.

How to address the envelope

  1. Copy it exactly onto the envelope

    Write out 浙江省杭州市西湖区古荡街道西溪路556号阿里中心D幢9层、E幢3-8层, 310013 Hangzhou, China as shown above, including the 310013 postal code, exactly as printed.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Hangzhou is traceable from the article number until it is signed for.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

Copy the letter below onto one page, fill in the account email, the last four digits of the linked bank account or card and the membership tier, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

MYbank 浙江省杭州市西湖区古荡街道西溪路556号阿里中心D幢9层、E幢3-8层 310013 Hangzhou China

To whom it may concern,

I am cancelling my account with MYbank, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel MYbank for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel MYbank