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Where to send your MyIQ cancellation letter

Read the addresses on this page next to the full guide to cancelling MyIQ.

The addresses we hold

If you are writing to MyIQ, this is the page with the address on it: Claymont, 19703, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

MyIQ2093 Philadelphia Pike #3129Claymont, DE 19703

MyIQ takes its post at this Delaware address (ZIP 19703).

How to address the envelope

  1. Copy the address exactly

    Address the envelope to 2093 Philadelphia Pike #3129, Claymont, DE 19703. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Buy the certified service

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Claymont is traceable from the article number until it is signed for.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page; the notice period (Cancel before the renewal date; access continues to the end of the paid period) runs from the date on the record.

The letter to send

What the letter to MyIQ says: one clear cancellation request, no reasons given, the account email, the plan or product name and the invoice or order number from your latest receipt quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

MyIQ 2093 Philadelphia Pike #3129 Claymont, DE 19703

To whom it may concern,

I am cancelling my account with MyIQ, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Cancel before the renewal date; access continues to the end of the paid period.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

If you would rather email

Address it to help@myiq.com: the same request as the letter, in the body of the email. Keep the sent copy; the letter still goes by post.

Email version of the cancellation

To whom it may concern,

I am cancelling my account with MyIQ, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Cancel before the renewal date; access continues to the end of the paid period.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to this email address.

[Your name]

Let Postbye cancel MyIQ for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel MyIQ