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Where to send your Neon cancellation letter

Read the addresses on this page next to the full guide to cancelling Neon.

The addresses we hold

Everything we hold on where Neon takes its post: the 80301 Boulder delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

Neon1685 38th StSuite 100Boulder, CO 80301

Neon takes its post at this Colorado address (ZIP 80301).

Second address on file

NeonLondon Drive 393153 BayswaterAustralia

The database lists this as a second address for Neon. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Use the address letter for letter

    Write out 1685 38th St, Suite 100, Boulder, CO 80301 as shown above, including the 80301 postal code, exactly as printed.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Neon has moved.

  3. Ask for certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. File the receipt with your copy

    Hold on to the letter copy, the receipt and the tracking page.

The letter to send

A plain, dated letter to Neon asking for the cancellation, the end of every charge and written confirmation. Have the account email, the last four digits of the linked bank account or card and the membership tier to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Neon 1685 38th St Suite 100 Boulder, CO 80301

To whom it may concern,

I am cancelling my account with Neon, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Neon for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Neon