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Where to send your Nextbike cancellation letter

Read the addresses on this page next to the full guide to cancelling Nextbike.

The addresses we hold

Where a cancellation letter to Nextbike should be sent: the verified Berlin address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

NextbikeEichhornstraße 310785 BerlinGermany

The Germany address on file for Nextbike. Postal code 10785.

How to address the envelope

  1. Copy the address exactly

    One address block, copied whole: Eichhornstraße 3, 10785 Berlin, Germany. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Nextbike has moved.

  3. Buy the certified service

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

The request itself is short: Nextbike is asked to end the account, stop the charges and confirm in writing, with the agreement or booking number, the name on the contract and the vehicle or item covered where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Nextbike Eichhornstraße 3 10785 Berlin Germany

To whom it may concern,

I am cancelling my account with Nextbike, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Nextbike for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Nextbike