Where to send your NIO cancellation letter
Read the addresses on this page next to the full guide to cancelling NIO.
The addresses we hold
One place for NIO's mailing addresses: the Hefei delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
NIO安徽省合肥市经济技术开发区宿松路3963号恒创智能科技园F幢230601 HefeiChinaThe China address on file for NIO. Postal code 230601.
How to address the envelope
Copy the address exactly
The front of the envelope carries 安徽省合肥市经济技术开发区宿松路3963号恒创智能科技园F幢, 230601 Hefei, China and nothing else in the address block. Check the 230601 digit by digit before it goes in the post.
Put your own address on it
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it certified
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep what the post office gives you
Hold on to the letter copy, the receipt and the tracking page.
The cancellation letter
The request itself is short: NIO is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
NIO 安徽省合肥市经济技术开发区宿松路3963号恒创智能科技园F幢 230601 Hefei China
To whom it may concern,
I am cancelling my account with NIO, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel NIO for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.