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Where to send your Novelmates cancellation letter

Read the addresses on this page next to the full guide to cancelling Novelmates.

The addresses we hold

The address a cancellation letter to Novelmates needs, and every other address we hold, starting in Wilmington: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

NovelmatesOrange Street 1209Wilmington 19801

The head-office address for Novelmates, in Wilmington. ZIP code 19801.

Second address on file

Novelmates119 Jervois StreetRm 2201000 Sheung WanHong Kong

The database lists this as a second address for Novelmates. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Write the address as printed

    Write out Orange Street 1209, Wilmington 19801 as shown above, including the 19801 postal code, exactly as printed.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. File the receipt with your copy

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

A plain, dated letter to Novelmates asking for the cancellation, the end of every charge and written confirmation. Have the email address or phone number on the profile and the subscription length you chose to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Novelmates Orange Street 1209 Wilmington 19801

To whom it may concern,

I am cancelling my account with Novelmates, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Novelmates for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Novelmates