Where to send your Novelmates cancellation letter
Read the addresses on this page next to the full guide to cancelling Novelmates.
Read the addresses on this page next to the full guide to cancelling Novelmates.
The address a cancellation letter to Novelmates needs, and every other address we hold, starting in Wilmington: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
NovelmatesOrange Street 1209Wilmington 19801The head-office address for Novelmates, in Wilmington. ZIP code 19801.
Second address on file
Novelmates119 Jervois StreetRm 2201000 Sheung WanHong KongThe database lists this as a second address for Novelmates. Use the primary address above unless your agreement names this one.
Write out Orange Street 1209, Wilmington 19801 as shown above, including the 19801 postal code, exactly as printed.
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
A plain, dated letter to Novelmates asking for the cancellation, the end of every charge and written confirmation. Have the email address or phone number on the profile and the subscription length you chose to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Novelmates Orange Street 1209 Wilmington 19801
To whom it may concern,
I am cancelling my account with Novelmates, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
The full guide to cancelling this company, our letter template and the postal guides.
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.