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Where to send your Novelove cancellation letter

Read the addresses on this page next to the full guide to cancelling Novelove.

The addresses we hold

If you are writing to Novelove, this is the page with the address on it: Staines-upon-Thames State, TW18 4AX, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

Novelove137 Staines London Road UnitStaines-upon-Thames State TW18 4AX

The head-office address for Novelove, in Staines-upon-Thames State. ZIP code TW18 4AX.

Second address on file

NoveloveOrange Street 1209Wilmington 19801

The database lists this as a second address for Novelove. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy the address exactly

    The front of the envelope carries 137 Staines London Road Unit, Staines-upon-Thames State TW18 4AX and nothing else in the address block. Check the TW18 4AX digit by digit before it goes in the post.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Buy the certified service

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the records

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

The letter below asks Novelove to end the account, stop further charges and confirm in writing. Put the email on the account, the delivery address for print copies and the subscription or reference number from your latest invoice in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Novelove 137 Staines London Road Unit Staines-upon-Thames State TW18 4AX

To whom it may concern,

I am cancelling my account with Novelove, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Novelove for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Novelove