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Where to send your NZ Post cancellation letter

Read the addresses on this page next to the full guide to cancelling NZ Post.

The addresses we hold

If you are writing to NZ Post, this is the page with the address on it: Wellington, 6011, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

NZ Post7 Waterloo QuayCare of Ground Floor; 7WQ6011 WellingtonNew Zealand

The New Zealand address on file for NZ Post. Postal code 6011.

How to address the envelope

  1. Copy the address exactly

    The envelope reads 7 Waterloo Quay, Care of Ground Floor; 7WQ, 6011 Wellington, New Zealand. Match the spacing and the box or street line exactly as printed.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if NZ Post has moved.

  3. Ask for certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Wellington is traceable from the article number until it is signed for.

  4. Keep what the post office gives you

    Hold on to the letter copy, the receipt and the tracking page.

Your letter to NZ Post

What the letter to NZ Post says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

NZ Post 7 Waterloo Quay Care of Ground Floor; 7WQ 6011 Wellington New Zealand

To whom it may concern,

I am cancelling my account with NZ Post, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel NZ Post for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel NZ Post