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Cancel your Oneplus subscription by mail

For Oneplus the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. The cancellation address on file for Oneplus is in Dongguan, China.

Let Postbye cancel Oneplus for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Oneplus.

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  • Delivery proof sent to you
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How to cancel Oneplus by mail

  1. Find your account details

    Check the name and email on the account and, if you have one, an account or customer number before anything else. A request that does not match the account on file at Oneplus is the easiest one to set aside.

  2. Prepare the letter

    Postbye drafts the request in Chinese, the language of China, with “主题:取消请求 – [your name]” as the subject line. It asks Oneplus to close the subscription, stop billing and confirm in writing.

  3. Post it with proof of delivery

    Mail the letter by certified mail to the Dongguan address in the next section, and keep the tracking number.

  4. File the delivery record

    It shows the date Oneplus received your letter. Check your next statement: no Oneplus charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Oneplus cancellation letter goes

Oneplus18C Zhongshe Road Songshan Lake518040 DongguanChina

Oneplus takes its post at 18C Zhongshe Road Songshan Lake, 518040 Dongguan, China, which is where a cancellation letter belongs.

The envelope is going to Dongguan in Guangdong, China, so the postcode 518040 must be on the front.

The database also lists Hofplein 20, 3032 AC Rotterdam, Netherlands for Oneplus. Use the first address above unless your agreement names this one.

The letter is addressed “相关负责人:” and its details block uses the labels 账户持有人, 存档的账单地址 and 存档的电子邮件地址.

Prefer to write it yourself? Use our letter template

Every address we hold for Oneplus, with the envelope wording

Before you cancel Oneplus, check these

  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Oneplus for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Oneplus

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Oneplus cancellation at a glance

How Oneplus accepts cancellations
By mailed letter
Mailing address on file
Oneplus 18C Zhongshe Road Songshan Lake 518040 Dongguan China
Second address on file
Oneplus Hofplein 20 3032 AC Rotterdam Netherlands
Country
China
Letter language
Chinese (template zh)
Added to the database
June 19, 2026
Data last checked

Oneplus cancellation questions

Where do I send my Oneplus cancellation letter?

Address the letter to Oneplus, 18C Zhongshe Road Songshan Lake, 518040 Dongguan, China. The database also lists a second address, in Rotterdam, Netherlands; the letter goes to the one above.

Which language is my Oneplus letter written in?

Chinese. Oneplus's address is in China, so the letter is prepared from the Chinese template under the subject line “主题:取消请求 – [your name]”.

What do I need to cancel Oneplus?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Oneplus has on file.

Will Oneplus confirm my cancellation?

The letter asks Oneplus to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Oneplus received the request. If a charge posts after that date, quote the receipt with your copy of the letter.