Where to send your Oneplus cancellation letter
Read the addresses on this page next to the full guide to cancelling Oneplus.
The addresses we hold
Everything we hold on where Oneplus takes its post: the 518040 Dongguan delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
Oneplus18C Zhongshe Road Songshan Lake518040 DongguanChinaThe China address on file for Oneplus. Postal code 518040.
Second address on file
OneplusHofplein 203032 AC RotterdamNetherlandsThe database lists this as a second address for Oneplus. Use the primary address above unless your agreement names this one.
How to address the envelope
Use the address letter for letter
The envelope reads 18C Zhongshe Road Songshan Lake, 518040 Dongguan, China. Match the spacing and the box or street line exactly as printed.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it by certified mail
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep what the post office gives you
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The cancellation letter
What the letter to Oneplus says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Oneplus 18C Zhongshe Road Songshan Lake 518040 Dongguan China
To whom it may concern,
I am cancelling my account with Oneplus, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Oneplus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.