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Where to send your Operation Smile cancellation letter

Read the addresses on this page next to the full guide to cancelling Operation Smile.

The addresses we hold

One place for Operation Smile's mailing addresses: the Stockholm delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Operation SmileAdolf Fredriks kyrkogata 10111 37 StockholmSweden

The Sweden address on file for Operation Smile. Postal code 111 37.

How to address the envelope

  1. Write the address as printed

    Address the envelope to Adolf Fredriks kyrkogata 10, 111 37 Stockholm, Sweden. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

The request itself is short: Operation Smile is asked to end the account, stop the charges and confirm in writing, with your donor or supporter number, the name on the donation and the amount and date of the latest payment where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Operation Smile Adolf Fredriks kyrkogata 10 111 37 Stockholm Sweden

To whom it may concern,

I am cancelling my account with Operation Smile, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Operation Smile for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Operation Smile